NEW DELHI: Today’s freshers are faced with a problem of plenty. They have multiple options, ranging from the IT industry to BPO, from retail to telecom to banking. So what should they choose and why?
The BPO industry is among the most attractive industries. First, the industry changes personalities for the better. There are numerous examples [...]

A global survey has validated an open secret known to observers of the local BPO (business process outsourcing) industry — that the sector is grappling to meet the humongous demand for competent managers and to create successors to the current generation of leaders.
In its report, US-headquartered research firm Development Dimensions International (DDI) found that only [...]

ISLAMABAD: To meet the stringent requirements prescribed by the European Union (EU) for outsourcing information and data, Pakistan Software Export Board (PSEB) has issued guidelines for adoption of model clauses for transfer of personal data from the EU to third countries and binding corporate rules for international transfers of personal data.
These guidelines were recommended for [...]

NEW DELHI: The Essar-owned $330-million Aegis BPO is once again on prowl. It plans to buy four BPOs in a year. Aegis has already acquired 11 companies during last four years.
“We are in talks with over six BPOs and plan to close deals with at least four of them. Our plan is to add a [...]