Innovation in BPO
Friday, February 22nd, 2008The business-process outsourcing (BPO) sector has grown by spectacular levels, providing employment to more than 200,000 BPO professionals. Projected to grow at an average of 38 percent until 2010, it will contribute more than $12 billion in revenue.
Similar to Indias experience, growth in the Philippine BPO sector has been driven by relatively lower labor costs. [...]

